Whoopie Pie 10 oz.

The product is great but the customer service (not so much)

Posted by William Lester on 25th Aug 2015

For the second time, I've placed an order, been charged but not received my order. After calling and leaving a voicemail, and reaching out via Facebook inquiring about my order, I didn't receive any information on where my order was. No call back, no email excuse, just silence. Magically it arrived two days later. The product is great but the customer service is lacking. If you don't receive your order follow up! It's almost as if I had to remind them to send it. Don't buy the story about it being out of stock.